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We process all orders from our NY warehouse from Monday through Friday. Orders with standard shipping are usually fulfilled within 1-3 business days unless otherwise stated. You will receive a tracking number via email.
The processing time for custom/handmade pieces will take longer. All customized shoes take 4-8 weeks as they are handmade in India. When they arrive in our NY warehouse they will be shipped directly to you.
We hope you love your SAACHI pieces. If something isn’t quite right, we’re here to help — while keeping things fair and sustainable for our small business.